The minimum hire period is one week however our prices for a week are usually what others charge for a day! The reason for this is that we always suggest you get the equipment a few days beforehand to familiarise yourself with it and as people usually hire over a weekend, you then have time to get it back to us. So in effect you only pay for a few days but get the benefit of the equipment for much longer without paying for it.

If you need help or support with the equipment you have rented from us, simply give our office a call. You will be able to speak to one of our Technicians. Our office is open 9.00 – 17:30 Monday-Friday. One of the reasons why our minimum rental period is a week is so you get the chance to familiarise yourself with it before your event thus avoiding costly issues with the equipment out of hours when support is not available.

Yes you can! We have supplied a number of full event photo solutions over the years, some on a small scale and some on a large scale. Just let us know what you need and we will find a full solution that suits you!

We take an upfront deposit to cover the cost of the printer in the unlikely event that it is damaged whilst in your care.  Your card however, will not be charged until the day of despatch.

We aim to refund your remaining deposit within 10 days of the printer being returned to us (usually much quicker).

We have been known to supply a rental printer within 24 hours of someone’s event.(Although we don’t recommend this). If you would like us to despatch a printer within 48 hours of your confirming the rental order ﴾as per the terms and conditions) there is a £50 surcharge applicable.

Our couriers are usually able to provide a 1 hour time slot on the date of your delivery. They will text this information to you in the morning of your delivery day as long as you provide us with a mobile phone number. On the day your printer is due for collection our courier may or may not contact you via text message. Their hours of collection are 8:30am and 6pm, a time window is not provided for collection. In some circumstances you can drop off your rental at our couriers local depot.

The person renting the equipment is responsible for it during the entire rental period and therefore insurance is recommended

We currently rent the following printers:

• Citizen CX-02W Product Information
• Citizen CY-02 Product Information
• Citizen CZ-01 – Product Information
• Mitsubishi CP3800DW
• Citizen CX-02 Product Information
• Mitsubishi CP-D70DW
• HiTi P525L Photo Printer
• HiTi P910L Photo Printer

The minimum hire period is one week however our prices for a week are usually what others charge for a day! The reason for this is that we always suggest you get the equipment a few days beforehand to familiarise yourself with it and as people usually hire over a weekend, you then have time to get it back to us. So in effect you only pay for a few days but get the benefit of the equipment for much longer without paying for it.

Rental print costs can vary depending on the size you wish to print. Contact us for more details.

If you need help or support with the equipment you have rented from us, simply give our office a call. You will be able to speak to one of our Technicians. Our office is open 9.00 – 17:30 Monday-Friday. One of the reasons why our minimum rental period is a week is so you get the chance to familiarise yourself with it before your event thus avoiding costly issues with the equipment out of hours when support is not available.

Our rentals do not come with a flight case as standard however, you may have the option to add a flight case to your rental for a minimum weekly charge of £40.00 ex vat. All of our flight cases are custom made giving you the option to print whilst your printer is stored in it’s case. Protecting your printer whilst it prints.  Our printers are normally sent out in their standard packaging.

f your goods are damaged in transit, there is usually noticeable damage on the outside of the box, especially with printers. Even if there is no visible damage, you must always test your goods immediately as you need to notify us within 24 hours if there are any problems with or damage to your order.

In the very unlikely event you have issues with your printer on arrival we have trained technicians in our offices Monday to Friday 9am – 17:30 who are available for advice and support for the duration of your rental. They can offer help on installation issues such as drivers, setting the printer up and software or any other queries you may have about operating the printer. We strongly recommend you contact them with any questions (no matter how trivial) to ensure you attend your event with confidence.

Printer care recommendations can be found in our rental terms and conditions but, here’s a few pointers to get you started
– Remove media when transporting the printer.
– Use the original printer’s packaging when transporting the printer for full protection.
– Remove snips from waste box
– Switch the printer on as soon as you get to your event to warm it up and this will avoid printer jams and condensation.

Dye sublimation printers are designed for use at events and attractions where a high quality instant photo is required. Their speed, capacity and instantly touch-dry finish make them ideal for a multitude of scenarios.

We can supply as much as you like! You only pay for the media you use, so you don’t have to worry about opened boxes of media that you’ll never use. This means you can return opened media packs and you’ll only be charged for what you have used!

We ensure you get everything you need with the printer. All printers are supplied with a 5 metre power cable and a 5 meter USB cable. You do however need to tell us what media you need with the printer and how much you are likely to require. Additional media can be supplied later, however a small carriage charge will be made.

Our technical staff are on hand Monday – Friday, 9:00am – 5:30pm, to answer any questions you may have. If you have a faulty product and notify us by 2:45pm, we will ship you another unit to be delivered next working day. Note: We cannot be held responsible for any consequential loss arising from equipment failure and recommend that you either insure against this, or rent an additional unit as a back up

If you rent two printers at the same time then the second printer rental is charged at 20% discount from the weekly price. If your requirement is for a backup printer then contact us for more details.