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System Insight – About Us

About Us

System Insight is a well established respected family owned company. Established in 1991, 2024 signifies our 33rd year of trading.

We provide a wide range of photographic solutions for a variety of clients all over the world, from photographers to visitor attractions. Our success is based on us offering a total solution and we can provide full technical backup to everything we supply.

System Insight Ltd is a limited company Registered in England and Wales with a company registration number of 08047310.
Our Registered Office Address is Insight House, Waltham Business Park, Brickyard Road, Swanmore, Southampton. SO32 2SA

Buy with Confidence

Not many people have their business approved by Trading Standards but we are pleased to have been part of the Buy with Confidence Scheme since 2001 [Read More]

An Established Company

2025 will see us entering our 34th year in business. We are still a family business focusing on quality products and competitive prices, with a helpful and friendly team to provide excellent service and value to our customers and clients.

Authorised Resellers

System Insight has over 30 years of experience in the industry. Not only this, but we have also had our technicians specially trained by Mitsubishi, Citizen and HiTi. We are an Authorised Service Centre and Reseller, and our sister company, Image Insight, uses these printers itself. [Read More]

Customer Testimonials

One of the main reasons for our success has been the first-class help and support we give our customers. Read some of our customer testimonials.

Our Price Pledge

At System Insight, we operate a Price Pledge Scheme for your peace of mind in the unlikely chance you find the same product cheaper elsewhere.

A Dozen Good Reasons to deal with us at System Insight

  • Authorised Retailers
    You can be confident that you’re buying genuine UK stock, premium products & parts
  • Authorised Service Centre
    We will honour the manufacturer’s warranty & carry out repairs quickly in-house – essential when you rely on your printer.
  • No Grey Imports
    We only supply UK Spec equipment, so warranty and support, and media compatibility are not an issue.
  • No Minimum Order Size
    From a spare part to a complete system you’ll get the same level of service.
  • Ex-Demo Equipment
    Why pay more when you can often by ex-demo equipment and save money?
  • Part Exchange and Buy Back
    Got equipment you don’t use any more? We often buy back your old equipment. [Read More]
  • Technical Support
    We offer a range of Technical Support options. Pro-Support, our advanced support package, includes 4hr call back, repairs within 24hrs & a Loan Printer Scheme!
  • Buy with Confidence Scheme
    Approved by Trading Standards (see above).
  • Transparency
    We provide you with comprehensive advice, even if it means we don’t get a sale! Honesty is the best policy!
  • Great Customer Reviews
    See what our existing customers think of us.
  • Equipment Rental
    Try before you buy! We’ll even give you a discount if you purchase after a rental. [Read More]
  • Leasing and Finance
    Want to spread the cost of your printer, and let your equipment pay for itself whilst being used?

Terms & Conditions

Full Terms and Conditions are available, and we would recommend taking the time to read them before making a purchase. If you have any questions, or need clarification, please feel free to contact our offices on 01329-835500.

Look what our customers say.

We are lucky in that over the years we have had many customers who have praised us for the help and support they received and it’s this type of thing that we thrive on.

Here are just a few of the comments we have received over the years. There are many more on our customer testimonial page

Great Products and Great Service

“Great products, great service and always someone available at the end of the phone for any problems or advice. Just purchased another HiTi printer and the staff could not have been more knowledgeable or helpful (thanks William). A terrific company that ring back when they say and are always happy to help.”
Paul Assinder

Great Pricing and Speedy Service

“We have recently returned to System Insight as customers for our Photo Booth Business (having previously used them for our photography business in the days when we used to do event photography) – really pleased with the service I got last week chatting to Will in Sales, great price for media and speedy service – ordered on Friday, delivered Monday – no hassle. Will definitely be sticking with them as our media supplier.”
Jan Gow

Second to None!

“I have been a customer of System Insight for over 5 years, the level of knowledge they have on the products they supply is second to none. I regularly contact them for advise should I have any printing issues and order all my media from them, the team are always so helpful and friendly. I wouldn’t go anywhere else for my printer needs!”
Justine Marlow

Helpful and Supportive

“I am very grateful for William’s help and advice whilst purchasing printers and software for my new business. I value the quick email responses with technical help I can understand easily. I have encountered a number of interesting scenarios in my work and the team have been helpful and supportive and found the right solutions for me. I know I can pick up the phone and get things sorted quickly and it’s always good to speak to someone who is so pleasant and personable.”
Harriet Matthews