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Anti-Fraud Guarantee

Whilst shopping with us, you will be covered by our Anti-Fraud guarantee - We will pay any fees (up to £100.00) that your card issuer charges you as a result of your details being used fraudulently on the Internet; (if the details were obtained through use of our site). None of our customers have reported fraudulent use of a credit or debit card as a result of purchases made with us. We are so confident about the transaction security we offer on our site, that we back every purchase with this security guarantee.

Our secure-server software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £100.00.

If your bank or card issuer holds you liable, System Insight will cover your liability up to £100.00, provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at System Insight while using the secure server. This guarantee covers a maximum liability of £100.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.

(Copied from the DTI's website) - Protection for your credit card - The Regulations make it safer for you to use your credit card or other payment card on the Internet, over the phone or for other types of home shopping. If someone else makes dishonest or fraudulent use of your payment card for any form of home shopping you can cancel the payment and the card issuer must refund the money to your account.

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